Frequently Asked Questions

Everything you need to know about transforming your home with DUSK.

What is the estimated delivery time for my order?

Standard shipping typically takes 3-5 business days. For larger furniture items, our specialized courier will contact you within 48 hours to schedule a convenient delivery window.

Do you offer a warranty on your products?

Yes, all DUSK products come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure your peace of mind.

Can I return an item if it doesn't fit my space?

We offer a 30-day return policy for most items in their original packaging. Please note that for hygiene reasons, mattresses and bedding cannot be returned once the seal is broken.

How do I care for my DUSK linens and textiles?

To maintain the quality of your linens, we recommend machine washing at 30°C and air drying. Detailed care instructions are provided on the label of each specific product.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Clearpay for eligible orders.

Do you offer fabric swatches?

Yes, we provide complimentary fabric swatches for our sofa and bed collections so you can see and feel the quality in your own home before making a purchase.